FAQs: Web Design, SEO, Hosting & Email Services

Yes. Clear, well-structured content is essential for both visitors and search engines.

Many clients prefer to supply their own text because they know their business best. However, we’re happy to help shape, edit or write content that explains your services clearly and supports your SEO goals.

We can guide you on page structure, keywords and messaging so your website attracts the right enquiries.

A Content Management System (CMS) allows you to update your website yourself without technical knowledge.

You simply log in through a browser to edit pages, upload images, post news or change text using an easy “what you see is what you get” editor.

We build websites with user-friendly CMS tools and provide training so you can confidently manage your own content after launch.

A domain name is your website address (for example, yourcompany.co.uk).

We believe your domain should always belong to you. It’s a valuable business asset.

We can register and manage domains on your behalf if you prefer, or you can purchase it yourself through your chosen registrar. Either way, ownership stays with you.

It depends on the size of the site and how quickly content is available. Small brochure sites can be delivered faster, while larger sites and bespoke systems take longer due to planning, development and testing. We’ll always agree a realistic timeline at the start and keep you updated throughout.

Both. We can redesign an old website, improve layout and structure, refresh content, increase speed, and fix technical issues. If a full rebuild is the best option, we’ll explain why and give you a clear plan.

Yes. Modern websites must work properly on phones and tablets. We build responsive layouts and optimise the structure so pages load quickly and feel easy to use.

Yes — we build sites with SEO foundations in place: clean page structure, sensible headings, user-friendly navigation, and content that supports your services. We also offer dedicated ongoing SEO work where required.

Yes. If you serve customers locally (e.g. across Blyth, Ashington, Morpeth and Northumberland), we can help improve local visibility by tightening up your on-page location signals and supporting your local search presence.

Yes. We offer hosting and ongoing support so your site stays secure, backed up and up to date. Many clients prefer a managed approach so issues are handled quickly and changes can be made when needed.

You do. Your domain name is your asset and your website content belongs to you. We can register and manage domains if you want us to, but we’re also happy for you to keep full control through your chosen registrar.

Yes. We can build editable websites using a CMS so non-technical staff can update pages, news and content without specialist software. Training and guidance can be provided so you feel confident after launch.

Yes. As developers, we build bespoke functionality where a standard website isn’t enough — for example: custom admin areas, database-driven features and integrations.

Yes. We provide business email services for your domain (e.g. you@yourcompany.co.uk) and can help with setup, migrations, spam filtering and deliverability issues.

Deliverability depends on correct configuration and good sending practices. We can help ensure your domain is set up properly and troubleshoot issues when emails are blocked or filtered.

Yes. We work with councils and community organisations and understand the need for clarity, accessibility and good governance around digital services.

Yes. If you want a practical next step, we can review your current site and provide clear recommendations — whether it’s a quick fix, a phased improvement plan, or a full redesign.

Yes. We can help with branding and design work alongside your website — such as logos, stationery and promotional materials.